{"id":37387,"date":"2023-12-30T06:55:04","date_gmt":"2023-12-30T06:55:04","guid":{"rendered":"https:\/\/www.cinway.uk\/privacy-policy-2\/"},"modified":"2025-10-28T22:25:10","modified_gmt":"2025-10-28T22:25:10","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.cinway.uk\/zh-hans\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p><strong>Effective Date:<\/strong> 01\/05\/2025<br><strong>Last Updated:<\/strong> 28\/10\/2025<\/p>\n\n\n\n<p>Welcome to <strong>Cinway.uk<\/strong> (\u201cwe\u201d, \u201cour\u201d, or \u201cus\u201d).<br>We value your privacy and are committed to protecting your personal data.<br>This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website <a href=\"https:\/\/www.cinway.uk\/zh-hans\/\">https:\/\/www.cinway.uk<\/a> and use our services, in compliance with the <strong>UK General Data Protection Regulation (UK GDPR)<\/strong> and the <strong>Data Protection Act 2018<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. <strong>Who We Are<\/strong><\/h2>\n\n\n\n<p>Cinway.uk is an online grocery store based in the United Kingdom.<br>We provide customers with grocery products, household items, and delivery services through our online platform.<\/p>\n\n\n\n<p><strong>Data Controller:<\/strong><br><strong>Cinway Ltd<\/strong><br><strong>Address:<\/strong> Unit 1 Clayton Court, 5 Welcomb Street, Manchester, M11 2NB, UK<br><strong>Email:<\/strong> <a>support@cinway.uk<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. <strong>Information We Collect<\/strong><\/h2>\n\n\n\n<p>We may collect and process the following categories of personal data:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">a. <strong>Information You Provide to Us<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name, address, email address, and phone number<\/li>\n\n\n\n<li>Payment information (processed securely by third-party payment providers; we do not store your full card details)<\/li>\n\n\n\n<li>Account login credentials<\/li>\n\n\n\n<li>Delivery instructions or preferences<\/li>\n\n\n\n<li>Communications or feedback you send to us<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">b. <strong>Information Automatically Collected<\/strong><\/h3>\n\n\n\n<p>When you visit our website, we may automatically collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IP address and browser type<\/li>\n\n\n\n<li>Device information (operating system, screen resolution, etc.)<\/li>\n\n\n\n<li>Website usage data via cookies and analytics tools<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">c. <strong>Information from Third Parties<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Payment processors (e.g., Stripe, PayPal)<\/li>\n\n\n\n<li>Delivery couriers (e.g., Royal Mail, DPD)<\/li>\n\n\n\n<li>Marketing partners (only with your consent)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. <strong>How We Use Your Information<\/strong><\/h2>\n\n\n\n<p>We use your personal data for the following purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To process and deliver your orders<\/li>\n\n\n\n<li>To create and manage your account<\/li>\n\n\n\n<li>To communicate with you regarding your orders, updates, and support<\/li>\n\n\n\n<li>To process payments securely<\/li>\n\n\n\n<li>To improve our website, products, and services<\/li>\n\n\n\n<li>To send marketing communications (only with your consent)<\/li>\n\n\n\n<li>To comply with legal obligations and prevent fraud<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. <strong>Legal Basis for Processing<\/strong><\/h2>\n\n\n\n<p>Under the UK GDPR, we rely on the following legal bases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Contract:<\/strong> To process your orders and provide our services.<\/li>\n\n\n\n<li><strong>Consent:<\/strong> For sending marketing emails and promotions.<\/li>\n\n\n\n<li><strong>Legal obligation:<\/strong> To comply with tax, accounting, and consumer protection laws.<\/li>\n\n\n\n<li><strong>Legitimate interest:<\/strong> To enhance website performance and prevent fraud.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. <strong>Cookies and Tracking Technologies<\/strong><\/h2>\n\n\n\n<p>We use cookies to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enable website functionality (e.g., shopping cart, login)<\/li>\n\n\n\n<li>Analyze site traffic and usage<\/li>\n\n\n\n<li>Remember user preferences<\/li>\n<\/ul>\n\n\n\n<p>You can manage or disable cookies in your browser settings.<br>For more information, please refer to our <a href=\"#\">Cookie Policy<\/a> (link to be added when available).<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. <strong>How We Share Your Information<\/strong><\/h2>\n\n\n\n<p>We may share your information with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Payment processors<\/strong> (e.g., Stripe, PayPal)<\/li>\n\n\n\n<li><strong>Delivery partners<\/strong> (e.g., Royal Mail, DPD)<\/li>\n\n\n\n<li><strong>IT and analytics providers<\/strong> (e.g., Google Analytics, website hosting services)<\/li>\n\n\n\n<li><strong>Legal or regulatory authorities<\/strong>, when required by law<\/li>\n<\/ul>\n\n\n\n<p>We do <strong>not<\/strong> sell, rent, or trade your personal information.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. <strong>International Data Transfers<\/strong><\/h2>\n\n\n\n<p>If we transfer your personal data outside the UK or EEA, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. <strong>Data Retention<\/strong><\/h2>\n\n\n\n<p>We retain your personal data only as long as necessary:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For active customer accounts: until account deletion<\/li>\n\n\n\n<li>For legal, tax, and accounting records: typically up to <strong>6 years<\/strong> after your last transaction<\/li>\n\n\n\n<li>For marketing: until you withdraw consent<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. <strong>Your Rights Under GDPR<\/strong><\/h2>\n\n\n\n<p>You have the following rights:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Access:<\/strong> Request a copy of your data<\/li>\n\n\n\n<li><strong>Rectification:<\/strong> Correct inaccurate or incomplete data<\/li>\n\n\n\n<li><strong>Erasure:<\/strong> Request deletion of your data (\u201cright to be forgotten\u201d)<\/li>\n\n\n\n<li><strong>Restriction:<\/strong> Limit how we use your data<\/li>\n\n\n\n<li><strong>Portability:<\/strong> Request your data in a structured format<\/li>\n\n\n\n<li><strong>Objection:<\/strong> Object to processing for direct marketing or legitimate interests<\/li>\n\n\n\n<li><strong>Withdraw consent:<\/strong> At any time for marketing communications<\/li>\n<\/ul>\n\n\n\n<p>To exercise these rights, contact us at: <strong><a>support@cinway.uk<\/a><\/strong><\/p>\n\n\n\n<p>You also have the right to lodge a complaint with the <strong>Information Commissioner\u2019s Office (ICO)<\/strong>:<br><a>https:\/\/www.ico.org.uk<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. <strong>Data Security<\/strong><\/h2>\n\n\n\n<p>We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.<br>These include SSL encryption, secure servers, and limited staff access to personal data.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">11. <strong>Children\u2019s Privacy<\/strong><\/h2>\n\n\n\n<p>Our website is not intended for children under <strong>16 years old<\/strong>.<br>We do not knowingly collect data from minors.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">12. <strong>Changes to This Privacy Policy<\/strong><\/h2>\n\n\n\n<p>We may update this policy from time to time.<br>Any updates will be posted on this page with a revised \u201cLast Updated\u201d date.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">13. <strong>Contact Us<\/strong><\/h2>\n\n\n\n<p>If you have any questions about this Privacy Policy or how we handle your data, please contact:<\/p>\n\n\n\n<p><strong>Cinway UK<\/strong><br><strong>Address:<\/strong> Unit 1 Clayton Court, 5 Welcomb Street, Manchester, M11 2NB, UK<br><strong>Email:<\/strong> <a>support@cinway.uk<\/a><br><strong>Website:<\/strong> <a href=\"https:\/\/www.cinway.uk\/zh-hans\/\">https:\/\/www.cinway.uk<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Effective Date: 01\/05\/2025Last Updated: 28\/10\/2025 Welc<\/p>\n<div class=\"klb-readmore entry-button\"><a class=\"btn btn-primary link\" href=\"https:\/\/www.cinway.uk\/zh-hans\/privacy-policy\/\">Read More <i class=\"klbth-icon-right-arrow\"><\/i><\/a><\/div>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-37387","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.cinway.uk\/zh-hans\/wp-json\/wp\/v2\/pages\/37387","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cinway.uk\/zh-hans\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cinway.uk\/zh-hans\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cinway.uk\/zh-hans\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cinway.uk\/zh-hans\/wp-json\/wp\/v2\/comments?post=37387"}],"version-history":[{"count":3,"href":"https:\/\/www.cinway.uk\/zh-hans\/wp-json\/wp\/v2\/pages\/37387\/revisions"}],"predecessor-version":[{"id":37403,"href":"https:\/\/www.cinway.uk\/zh-hans\/wp-json\/wp\/v2\/pages\/37387\/revisions\/37403"}],"wp:attachment":[{"href":"https:\/\/www.cinway.uk\/zh-hans\/wp-json\/wp\/v2\/media?parent=37387"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}